How it works

From the first consultation to a live chatbot in under 48 hours. A simple 5-step process. No technical skills required.

5 steps to your AI chatbot

1

Free consultation

30 minutes

You call us or send an email. We map out your needs, goals, and budget, then recommend the best solution for your business. No obligations, no pressure.

Mapping your needs
Reviewing your current setup
Recommending the ideal solution
Preliminary quote
2

Building the knowledge base

1 – 2 hours

We gather information about your company — FAQs, product data, processes, and procedures. We build a structured knowledge base for the chatbot to draw from.

Collecting company information
Processing FAQs and documents
Building the knowledge base
Categorizing content
3

AI configuration

2 – 4 hours

We set the system prompt and the chatbot personality. We configure RAG (Retrieval-Augmented Generation) so it works accurately with your documents. We match the widget design to your brand.

Setting the system prompt
Configuring the RAG system
Customizing the widget design
Setting the tone of voice
4

Testing

1 – 2 hours

We thoroughly test every scenario — common questions, edge cases, and load tests. We fine-tune responses, accuracy, and speed. You approve the final version.

Testing every scenario
Fine-tuning response accuracy
Load testing
Your approval before launch
5

Launch and optimization

Ongoing

We deploy on your website — you just copy a single line of JavaScript. We monitor the first conversations and keep optimizing based on real data.

Simple integration (copy-paste)
Monitoring the first conversations
Ongoing optimization
Regular reports

The technology behind the chatbot

What is an AI chatbot?

An AI chatbot is a virtual assistant powered by artificial intelligence. Unlike traditional chatbots with canned answers, it understands the context of the conversation and generates responses based on your knowledge base.

What is RAG (Retrieval-Augmented Generation)?

RAG is the technology that lets the chatbot access your documents and data. When a customer asks a question, the chatbot first searches your knowledge base for relevant information and then generates an accurate answer based on it.

How does the chatbot learn?

The chatbot draws on the documents, FAQs, and data you provide. It does not make things up — it answers strictly from your knowledge base. If it does not have an answer, it says so openly and hands off to a human agent.

Is it secure?

Yes. All data is processed in compliance with GDPR. Conversations are encrypted, access is protected by authentication, and we never share your data with third parties.

Project timeline

Day 1

Consultation and prep

Kickoff call, gathering information, and building the knowledge base.

Day 1 – 2

Configuration and testing

Setting up the AI, training, testing, and fine-tuning responses.

Day 2

Launch!

Deployment on your website. The chatbot starts working for you.

What you get

Your own AI chatbot dashboard
Real-time conversation analytics
Knowledge base management
Customizable chat widget
24/7 technical support
Regular reports and recommendations
Export of conversations and contacts
Option to expand to more channels

Ready to get started?

The whole process takes less than 48 hours. Start with a free consultation.